Satisfying every customer with their various requests and needs has always been one of our biggest challenges, And temperature control was definitely one of them. We used to handle those room temperature related requests as a special service, but now with PAFMAC, air-conditioning related guest complaints decreased dramatically.
Our guest satisfaction rating went up literally overnight! There is nothing we added to our hotel services in the past ten years that has had as much impact as installing PAFMAC.
We always gave the highest level of personal service to our guests, but suffered from seasonal complaints of over heating and cooling. Now the comfort of the room matches the excellence of our service.