9. 1 PAFMAC: Business Development in North America

Successful Installation of PAFMAC at the Kitano Hotel New York was Our First Overseas Project.

LOCATION: New York, NY

CUSTOMER: The Kitano Hotel New York

PRODUCT: PAFMAC Ceiling Unit

Challenges

The Kitano Hotel was having trouble with the temperature of its rooms. Guests complained about the rooms being too cold or too hot - especially during the change of seasons. The traditional 2-Pipe Fan Coil system in place at the time offered limited flexibility and customer control, leading to numerous complaints. The Kitano considered replacing its system with a more complex 4-Pipe Fan Coil system, or an EHP system like those made by Daikin to resolve the problem. However, the hotel realized that this would require major construction work on the facility. It would also require substantial downtime and significant investment.

Solutions

The Kitano team knew that PMAC offered an alternative HVAC solution that could provide a year round cooling and heating for each room.

Even better, it utilized the existing 2-Pipe infrastructure already in place.

The hotel was aware of the convenient two-way AC system because it had tested PAFMAC at their flagship establishment in Japan, Kitano Arms, from 2010. We received an order to develop specs for North America in 2013 and began designing in January of 2014, and with various testing, we completed the system customized for North America within a year.

And during that time span, PMAC visited Kitano's New York facility to better understand their needs and the facility's existing layout and infrastructure. Working with Kitano's staff, they realized that the PAFMAC technology offered a great solution. Not only would it deliver the precise cooling and heating control required for maximum guest comfort, but it also would be very easy to install it in Kitano's facility.