Maintenance and Preventive Maintenance

We strongly recommend that you establish a regular maintenance and inspection program for your heating and air conditioning equipment. Routine maintenance will help to:

  • Ensure peak performance
  • Extend the life of the product
  • Keep operating costs low
  • Prevent failure
  • Ensure comfortable, safe operation for many years.

As with any electrical equipment, regular maintenance and inspection will help to identify parts and wires that may have deteriorated over time, and reduce the risk of fire and other safety hazards.

View Frequency of Maintenance Table (PDF)


Coolant Recycling/Disposal:

The unit contains coolant, which requires proper disposal and must not be discharged into the environment. Please comply with all local laws and relevant regulations related to maintenance and/or disposal of the unit, its parts and coolant in order to protect the environment.

Recommendations for Exchanging and Washing Filters

Dirty filters can cause a variety of problems, including:

  • Inadequate cooling and heating
  • Low air volume
  • Water leaks due to freezing or condensation
  • Errors due to system overload
  • Odors
  • Elevated operating current

Filter Replacement

We recommend regular replacement and cleaning of the filter to avoid problems.

Washing the Air Filter

In order to maintain a comfortable indoor environment and to keep the air conditioning unit working well for a long time, it is essential to exchange and wash the air filter on a regular basis. Using dirty or old filters (beyond their service life) can lead to a variety of problems, including:

  • Reduced environmental quality due to increased levels of dirt and dust
  • Lower operating efficiency
  • Increased electricity (current) usage, which can overload the electronics and cause failure
  • Increased operating costs.

We recommend establishing and following a regular care and maintenance plan to extend the life of your equipment, keep your costs low, and maintain the highest quality indoor environment.

Repair and Service Recommendations

Reconditioning or replacing damaged or dirty components will help extend the life of the equipment and maintain peak performance.

Performance Maintenance

After extended use, all air conditioning units become dirty, as shown below. This can lead to a variety of problems:

  • Increased dust and dirt
  • Decreased cooling capacity
  • Increased power consumption

There is a chance that dirt accumulating inside the air conditioning will be expelled again after about five to ten years, depending on the condition and structure of the building, the amount of usage, the presence of coarse particulates, and operation time.

Control Unit

Parts which contain electrical contacts (such as the electro-magnetic switch) are especially susceptible to deterioration caused by electrical arcing when switching on and off. These parts should generally be replaced about every seven years, although this depends on operation times and conditions. If left untreated, the contacts may melt, leading to the failure of expensive components such as the compressor.

Mechanical Parts

Moving parts such as fan motor bearings, four way valve coils, three way valve, etc., have an expected operating life set by the manufacturers. If this is exceeded, performance may become erratic and decline and various faults and sudden failures etc., will occur, resulting in more frequent problems for customers.

What do the Errors and Codes Mean?

P1Drain AlarmDetects water in drain pan and issues the alarm.
P2Anti – freeze alarmDetects abnormal lowering of cold/hot water temperature and issues the alarm.
P3High load alarmDetects high load state of compressor operation and issues the alarm.
P4Abnormality of fan motorDetects abnormal overheating of fan motor and issues the alarm.
P5Detection of reverse phaseDetects reverse phase connection of power source and issues the alarm.
(In case of power source with 3 phase)
P6Defrosting alarm
Detects abnormal lowering or icing of air heat exchanger and issues the alarm.
P7Overcurrent alarm
Detects over current of compressor and issues the alarm.
P8Abnormality of weldingDetects the welding of contacts of magnetic relay and issues the alarm.
L1Compressor errorDetects abnormal temperature of compressor and issues the alarm.
L2Abnormality of high pressureDetects abnormal pressure inside the coolant piping and issues the alarm.
L3Abnormality of high pressure gas temperatureDetects abnormal overheating of coolant gas and issues the alarm.
L4Detection of current transformer defectDetects malfunction of current transformer and issues the alarm.
L5Detection of open phaseDetects open phase and issues the alarm. (In case of power source with 3 phase)
L6Detection of panel connection defectDetects poor connection of connectors of panel and issues the alarm.
E1Abnormality of switch system communicationDetects an abnormality, including snapping or short circuit between the unit, and switches and issues the alarm.
E2Abnormality of inter unit communicationDetects an abnormality, including snapping or short circuit of communication wires between the base machine and unit, and issues the alarm.
E3All-systems communication problemsDetects an abnormality, including snapping or short circuit of communication wires of entire system (between the unit and switches and between units), and issues the alarm.
E4Abnormality of number of unit connectedAlarm will be issued in case more than the specified number of unit and group are connected.
E5Abnormality of inverter communicationDetects an abnormality, including snapping or short circuit of communication wires between main circuit board and inverter module, and issues the alarm.
E6Detection of receipt of external signalAlarm will be issued in case the extension unit directly received start/stop signal from outside.
E7Abnormality of model settingAlarm will be issued in case the set model information was incorrect.
E8Abnormality of duplicated addressAlarm will be issued in case there are duplicated unit addresses within the same system.
E9Multiple connection of base setting switchAlarm will be issued in case the LCD panel set as base unit or multiple slim remote controllers are connected to one unit.
F1Pre expansion valve thermistorDetects snapping and short circuit of thermistors and issues the alarm.
F2Water heat exchanger inlet thermistorDetects snapping and short circuit of thermistors and issues the alarm.
F3Heat source water inlet thermistorDetects snapping and short circuit of thermistors and issues the alarm.
F4High pressure gas temperature thermistorDetects snapping and short circuit of thermistors and issues the alarm.
F5Room temperature thermistorDetects snapping and short circuit of thermistors and issues the alarm.
F6Low pressure gas temperature thermistorDetects snapping and short circuit of thermistors and issues the alarm.
F7Room coil thermistorDetects snapping and short circuit of thermistors and issues the alarm.
F8Heat source water outlet thermistorDetects snapping and short circuit of thermistors and issues the alarm.
F9Outlet temperature thermistorDetects snapping and short circuit of thermistors and issues the alarm.
H1Over current errorInverter module detects over current and issues the alarm.
H2Temperature errorInverter module detects abnormal overheat and issues the alarm.
H3Voltage errorInverter module detects abnormality of supplied power and issues the alarm.
H4Serial communication alarmInverter module detects the interruption or abnormality of communication from the main circuit board and issues the alarm.
H5Temperature sensor errorInverter module detects the short circuit of sensor and issues the alarm.
H6INV load errorInverter module detects the short circuit of inverter output and issues the alarm.
H7Abnormality of model setting of inverterAlarm will be issued in case the set model information of inverter module was incorrect.